Frequently Asked Questions

TECHNICAL HELP

Q. Why does www.TeamTampaBayForJoeyJ.com require my location and/or why am I receiving the following prompt: "https://tblightning.bump5050.com would like to use your current location?"

Your current location is required to confirm eligibility. The raffle will be offered in the following State of Florida Counties: Citrus, Hernando, Hillsborough, Manatee, Pasco, Pinellas, Polk and Sarasota (the "Raffle Area"). Void outside the raffle Area and where prohibited by law, rule, or regulation.

Q. What if I already selected "Don't Allow"?

Reloading the page should cause you to be prompted to share your location again. If you have specified that you never want to share your location, you will need to go into your settings to allow. See below for instructions.

Q. What if I receive the following prompt: "You must allow your browser to share your location to purchase tickets? Please click "OK" to reload this page, then be sure to allow your browser to share your location to share your location when prompted"?

The browser should reload the page and ask you to share location upon loading. Note: In some browsers, the popup may say "close" instead of "OK"

Q. I entered the incorrect email and did not print my tickets, how can I get my tickets resent?

Please go to the Contact page and request that the raffle Manager email you your tickets.

Q: What if I cannot purchase tickets on TeamTampaBayForJoeyJ.com due to Location issues?

You may have told your browser to never share your location. You need to change that setting to allow sale.

 

For iOS devices:

1) Go to the Settings App.

2) Go to Privacy.

3) Go into Location Services.

4) Ensure "Location Services" are on.

5) Scroll down and click "Safari Websites."

6) Make sure that Allow Location Access is set to "While Using the App."

Chrome has the same setting if you are using that instead.

 

For Android (though this may vary by version):

1) Go to Settings App.

2) Go to Location and make sure that it is on.

3) Go back to previous screen and go to Apps.

4) Go to Chrome.

5) Click Permissions.

6) Ensure that Location is enabled.

 

Note: If still experiencing problems, go to a maps app and see where it places you.

 

GENERAL QUESTIONS

Q. Where does the other half of the total pot go?

The other half of the total pot will go to the Joey Johnston Trust to assist with future medical assistance.

Q. Do I need to be present to win?

No. However, you have five (5) days to claim the prize and present proper documentation for secondary and grand prizes. For more information on the rules, please check out the rules page.

Q. Where can I find the winning number?

The winning number will be announced at TeamTampaBayForJoeyJ.com and on the Secondary Winner’s, tampabaysports.org/5050 page on August 28, 2018.

Q. If I have the winning ticket, how do I claim the prize?

Winner Selection, Announcement & Redemption

All announcements will be made on the TeamTampaBayForJoeyJ.com and TampaBaySports.org/5050 web platforms. Social Media mentions may also be produced declaring winners.

TBSC will contact each potential winner using the information supplied by winner on his or her entry form. Each winner must respond to TBSC within seventy-two (72) hours of initial notification and provide his or her full name and complete mailing address (street addresses only; no P.O. Boxes will be accepted) (“Mailing Address”) and may be required to present valid photo identification and/or to sign an affidavit or declaration of eligibility, liability waiver, publicity release (where legal), tax forms and/or other legal documents and to provide such documents, together with the original Winning Raffle Ticket, to TBSC within five (5) business days of initial notification and as a condition of receiving prize.

Delivery

Secondary Prizes: Within thirty (30) days of each potential Secondary Prize winner’s compliance with the foregoing verification requirements and procedures, TBSC shall mail the corresponding Secondary Prize to the Mailing Address provided by such winner.

Grand Prize: Within thirty (30) days of potential Grand Prize winner’s compliance with the foregoing verification requirements and procedures, TBSC shall mail a check in payment of the Grand Prize, less the Withholding Amount (as defined above), if any, to the Grand Prize winner at the Mailing Address supplied by such winner.

*Your current location is required to confirm eligibility. The raffle will be offered in the following State of Florida Counties: Citrus, Hernando, Hillsborough, Manatee, Pasco, Pinellas, Polk and Sarasota (the "Raffle Area"). Void outside the raffle Area and where prohibited by law, rule, or regulation.

*THE TAMPA BAY SPORTS COMMISSION, INC., IS A 501c3. PROCEEDS COLLECTED WILL GO DIRECTLY TO THE JOEY JOHNSTON TRUST TO ASSIST WITH RECOVERY HIS RECENT ACCIDENT.